Terms and Conditions
1. THE TERMS AND CONDITIONS
1.1 These terms and conditions (“Terms and Conditions”) are entered into by and between you and Shedrain UK Limited (“ShedRain”, “we” or “us”). These Terms and Conditions govern your access to and use of the website located at shedrain.co.uk, including any content, functionality and services offered on or through that website (the “Website”), whether as a guest or registered user.
1.2 These Terms and Conditions refer to the following additional terms, which also apply to your use of the Website:
1.2.1 our Privacy Policy, which explains how we collect, use and store your personal data, including when you set up a personal account as referenced in clause 2;
1.2.2 our Cookie Policy, which sets out information about the cookies and similar technologies used on the Website;
1.2.3 if you purchase goods from the Website, our Sale Terms will apply to that purchase.
1.3 Please read these Terms and Conditions carefully before you start to use the Website. By using the Website, or by clicking to accept or agree to these Terms and Conditions where that option is made available to you, you agree to be bound by these Terms and Conditions. If you do not agree to these Terms and Conditions, you must not access or use the Website.
1.4 We may revise and update these Terms and Conditions from time to time. Changes will take effect when they are posted on the Website, unless a later date is stated. You should check this page from time to time to ensure you understand the terms that apply when you use the Website.
1.5 Your continued use of the Website after revised Terms and Conditions have been posted means that you accept the changes.
2. USE OF OUR WEBSITE
2.1 You may use our Website for personal, non-commercial purposes only and must use it lawfully. You must not use it in a way that infringes the rights of others or restricts or interferes with anyone else's use of the Website.
2.2 You can create a ShedRain account to use certain features of our Website. To do this, we will ask you for certain required personal information. You can also place orders using guest checkout without creating an account.
2.3 You must make sure that any information you give us is accurate and kept up to date. You can review and update your details at any time in your account.
2.4 You will need to create a password when you set up an account. Please keep it secure and do not share it with anyone. You are responsible for activity carried out through your account. If you think someone else may have accessed your account, please contact us as soon as possible.
2.5 If we reasonably suspect fraud or misuse of an account, we may take appropriate steps, including restricting access to, or closing, your account.
2.6 If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party.
2.7 We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these Terms and Conditions.
2.8 If you know or suspect that anyone other than you knows your user identification code or password, you must promptly notify us at www.shedrain.co.uk/pages/contact-us.
3. INTELLECTUAL PROPERTY RIGHTS
3.1 The Website and its contents, features and functionality, including information, software, text, displays, images, video, audio, design, selection and arrangement, are owned by ShedRain, its licensors or other providers of that material and are protected by copyright, trade mark and other intellectual property rights laws.
3.2 The ShedRain name and all related names, logos, product and service names, designs and slogans are trade marks of ShedRain or its affiliates or licensors. You must not use such marks without the prior written permission of ShedRain.
4. TERMS OF USE
4.1 These Terms and Conditions permit you to use the Website for your personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store or transmit any material on the Website, except as permitted below.
4.2 Your computer may temporarily store copies of such materials in RAM incidental to your accessing and viewing those materials.
4.3 You may store files that are automatically cached by your web browser for display enhancement purposes.
4.4 You may print one copy of a reasonable number of pages of the Website for your own personal, non-commercial use and not for further reproduction, publication or distribution.
4.5 If we provide desktop, mobile or other applications for download, you may download a single copy to your computer or mobile device solely for your own personal, non-commercial use, provided you agree to be bound by our end-user licence agreement for such applications.
4.6 If we provide social media features with certain content, you may take such actions as are enabled by such features.
4.7 You must not:
4.7.1 modify copies of any materials from the Website;
4.7.2 use any illustrations, photographs, video or audio sequences, or any graphics separately from the accompanying text;
4.7.3 delete or alter any copyright, trade mark or other proprietary rights notices from copies of materials from the Website.
4.8 If you print, copy, modify, download or otherwise use any part of the Website in breach of these Terms and Conditions, your right to use the Website will stop immediately and you must, at our option, return or destroy any copies of the materials you have made. No right, title or interest in or to the Website or any content on the Website is transferred to you, and all rights not expressly granted are reserved by ShedRain.
5. NO TEXT OR DATA MINING, OR WEB SCRAPING
5.1 You must not conduct, facilitate, authorise or permit any text or data mining or web scraping in relation to the Website or any services provided via, or in relation to, the Website. This includes using, or permitting or attempting the use of:
5.1.1 any “robot”, “bot”, “spider”, “scraper” or other automated device, program, tool, algorithm, code, process or methodology to access, obtain, copy, monitor or republish any portion of the Website or any data, content, information or services accessed via the Website; or
5.1.2 any automated analytical technique aimed at analysing text and data in digital form to generate information, including patterns, trends and correlations, or to develop, train, fine-tune or validate AI systems or models.
6. USER CONTENT
6.1 The Website may allow you and other users (“Users”) to submit ratings, reviews, comments, questions and other content (“User Content”). Clause 7 sets out our requirements in more detail.
6.2 Whenever you use a feature that allows you to submit User Content to the Website, you must comply with these Terms and Conditions. You are solely responsible for any User Content that you submit and must ensure that it is accurate, lawful and does not infringe the rights of any person.
6.3 By submitting User Content, you grant us a non-exclusive, worldwide, royalty-free licence to publish the User Content on the Website. If you share your name the User Content will include the details you share.
6.4 The Website may include information and materials uploaded by Users. This information and these materials have not been verified or approved by us. The views expressed by Users on the Website do not represent our views or values.
6.5 Customer reviews help other shoppers make informed decisions, so it is important that they are genuine and transparent. You must only leave reviews that reflect your own genuine experience of the product or service.
6.6 All reviews are published on an arm’s length basis, with no incentives being paid or promised.
6.7 We may monitor reviews and, where necessary, remove, edit, restrict access to or refuse to publish any User Content in accordance with these Terms and Conditions.
6.8 Content shared by Users reflects their own views, not the views of ShedRain or its group companies.
7. CONTENT STANDARDS
7.1 User Content must not:
7.1.1 be unlawful, defamatory, fraudulent, misleading, threatening, abusive, harassing, hateful or discriminatory;
7.1.2 contain obscene or offensive material;
7.1.3 infringe any intellectual property, privacy or other rights of any person;
7.1.4 promote illegal activity;
7.1.5 contain advertising, marketing or other unauthorised commercial content;
7.1.6 impersonate any person or falsely suggest an affiliation with another person or organisation; or
7.1.7 contain malicious software, code or links.
8. ACCEPTABLE USE
8.1 You must not use the Website:
8.1.1 in breach of any applicable law;
8.1.2 to interfere with, damage or disrupt the Website or its security;
8.1.3 to upload malicious code or harmful content;
8.1.4 to collect information about Users without authorisation; or
8.1.5 in any way that could harm us, our customers or Users.
8.2 You must not misuse the Website by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful, or otherwise harmfully interacting with the Website or any part of it.
8.3 You must not attempt to gain unauthorised access to the Website, the server on which the Website is stored, any server, computer or database connected to the Website, or any other equipment or network connected with the Website.
8.4 You must not interfere with, damage or disrupt any software used in the provision of the Website, or any equipment, network or software owned or used by any third party on which the Website relies. You must not attack the Website via a denial-of-service attack or a distributed denial-of-service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use the Website will cease immediately.
9. REPORTING USER CONTENT
9.1 All Users can report content that they believe is unlawful, infringes intellectual property rights, is misleading, abusive or otherwise breaches these Terms and Conditions.
9.2 If you believe that any User Content or other content on the Website infringes copyright, please contact us using the contact details provided on the Website and provide sufficient information for us to identify and assess the alleged infringement.
9.3 Reports should include sufficient information to identify the content concerned and the reasons for the report.
9.4 We will review reports and may remove, disable access to, restrict or otherwise moderate content where we reasonably consider it appropriate to do so.
9.5 Upon receipt of a sufficiently detailed notice, we may investigate the alleged infringement and may, where we reasonably consider it appropriate, remove, disable access to, suspend or otherwise restrict access to the relevant User Content while we carry out that investigation.
9.6 We may contact the person who submitted the relevant User Content and invite them to provide information relating to the alleged infringement.
9.7 Following our review, we may decide to retain, remove, modify or restore the relevant User Content. Our decision will be based on the information available to us at the time and does not constitute a determination of legal rights or liability.
9.8 We reserve the right to remove or disable access to any User Content that we reasonably believe infringes the intellectual property rights of any person, breaches these Terms or may expose us, our users or any third party to legal liability.
9.9 Where appropriate, we may notify the complainant and the relevant user of the outcome of our review, although we are under no obligation to disclose the details of our investigation or the reasons for our decision.
9.10 Repeated or serious infringements of intellectual property rights may result in the suspension or termination of a user's access to the Website and its functionality.
9.11 If you believe that content has been removed in error, you may contact us and provide any supporting information for us to review. We may, but are not obliged to, reconsider our decision.
10. MODERATION AND REMOVAL
10.1 We may monitor User Content and may remove, edit, restrict access to or refuse to publish any User Content where we reasonably believe it breaches these Terms and Conditions, may be unlawful, or may expose us or Users to harm or liability.
11. LINKING TO THE WEBSITE AND SOCIAL MEDIA FEATURES
11.1 You may link to our homepage, provided you do so in a way that is fair and legal, does not damage our reputation or take advantage of it, and does not suggest any association, approval or endorsement by us where none exists.
11.2 The Website may provide certain social media features that enable you to:
11.2.1 link from your own or certain third-party websites to certain content on the Website;
11.2.2 send emails or other communications with certain content, or links to certain content, on the Website;
11.2.3 cause limited portions of content on the Website to be displayed or appear to be displayed on your own or certain third-party websites.
11.3 You may use these features solely as they are provided by us and solely with respect to the content they are displayed with, and otherwise in accordance with any additional terms and conditions we provide with respect to such features. Subject to the foregoing, you must not:
11.3.1 establish a link from any website that is not owned by you;
11.3.2 cause the Website or portions of it to be displayed on, or appear to be displayed by, any other site, for example, framing, deep linking or in-line linking;
11.3.3 link to any part of the Website other than the homepage;
11.3.4 otherwise take any action with respect to the materials on the Website that is inconsistent with any other provision of these Terms and Conditions.
11.4 You agree to co-operate with us to stop any unauthorised framing or linking immediately. We reserve the right to withdraw linking permission without notice.
11.5 We may disable all or any social media features and any links at any time without notice in our discretion.
12. LINKS FROM THE WEBSITE
12.1 If the Website contains links to other sites and resources provided by third parties, these links are provided for your convenience only. This includes links contained in advertisements, including banner advertisements and sponsored links. We have no control over the contents of those sites or resources and accept no responsibility for them or for any loss or damage that may arise from your use of them. If you decide to access any third-party website linked to the Website, you do so entirely at your own risk and subject to the terms and conditions of use for that website.
13. WE ARE NOT RESPONSIBLE FOR VIRUSES
13.1 We do not guarantee that the Website will be secure or free from bugs or viruses.
13.2 You are responsible for configuring your information technology, computer programs and platform to access the Website. You should use your own virus protection software.
14. LIMITATION ON LIABILITY
14.1 The information presented on or through the Website is made available for general information purposes only. We do not warrant that it is accurate, complete or up to date. Any reliance you place on that information is at your own risk.
14.2 The Website may include content provided by third parties, including materials provided by Users. Any statements, opinions or other materials provided by third parties are the responsibility of the person or entity providing them and do not necessarily reflect the views of ShedRain. We are not responsible for the content or accuracy of materials provided by third parties.
14.3 The Website is provided for domestic and private use. You agree not to use the Website for any commercial or business purpose, including for the commercial resale of goods purchased from us.
14.4 Nothing in these Terms and Conditions excludes or limits our liability where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, and any rights or remedies that you have under applicable consumer law.
14.5 Nothing in these Terms and Conditions affects your statutory rights in relation to goods purchased through the Website, including any remedies available to you where goods are faulty, not as described or do not otherwise meet the requirements of applicable law. Those rights apply in addition to any rights and remedies set out in our Sale Terms.
15. GOVERNING LAW AND JURISDICTION
These Terms and Conditions, their subject matter and their formation, are governed by English law. We both agree that the courts of England and Wales will have exclusive jurisdiction, except that if you are resident in Northern Ireland you may also bring proceedings in Northern Ireland, and if you are resident in Scotland you may also bring proceedings in Scotland.
